Free PDF
Appointments & Next Steps Pack
Arrive with the key facts and leave with clear next steps.
Prepare your questions, write down what you were told in plain words, and keep track of letters, results and promises, so nothing depends on memory.
What’s inside
- Before any appointment: from the NHS
- Appointment planner
- How a useful appointment page looks
- Questions for the clinical team
- When the news is difficult
- Letters and results to chase
- Care communication log
- Appointment log
- Sources and support
Print it or fill it in, whatever feels easiest today.
Every Keep It Together Care (KITC) free pack can be printed and completed by hand, or downloaded and typed into on a supported phone, tablet or computer.
If a preview won’t let you type, download the PDF and open it in a PDF app that supports forms, such as Adobe Acrobat Reader.


